Coronavirus/Covid19 & Your Appointment with Teresa in Calgary

While the professional, caring and mindful level of your sessions won't change, you will notice that some practices aimed at enhancing your safety and mine will be in place. While they may seem like a lot to take in, they probably are not much different to what you've become used to in public places in this "new normal".

While my association has provided a protocol handbook for PPE, sanitization and ensuring safety I will also implement any additional requirements mandated by AHS once they become available. 

Please be sure to contact me if anything isn't clear or if you have any questions or concerns. You can email me at handtohealth@gmail.com or phone (403)620-0561 between 10 and 5 

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The steps that I will take include:

- An air purifier with hepa filter will be operating in the room through the entire day.

- For each client I will be wearing a medical/surgical mask, eye protection and an apron over my clothes. All of these will be changed and or cleaned/disinfected between each client.

- I will be implementing increased space between clients to 30 minutes instead of 15. During that time all touchable surfaces (door knobs, chairs, table, counters...), the massage table, head support, bolsters, plastic pillow covers, arm support, stool, etc. will be thoroughly cleaned and disinfected between each client. I am mindful that clients can be bothered by harsh chemicals and scents and will be using a botanical disinfectant approved by Health Canada.

-Oil for your sessions will be in an individualized container  (I don't use one bottle for everyone). Before the next use the container is washed with hot soapy water. The foot lotion bottle and spinal touch foot board will be cleaned and disinfected between each client.
 
- All linens will be stored safely and completely changed between each session. Pillows have been fitted with vinyl covers beneath the pillow cases and those covers will be cleaned and disinfected between each use.

-I wash my hands before and after your session and after removing used linens from the massage table, before putting clean linen on.

 - I am in the process of taking certificate courses through Alberta Health Services for 

• Personal Protective Equipment and You
• Hand Hygiene
• Infection Prevention and Control Is Everyone's Business (completed)

What I'm asking of you in preparation for your health session:

Once we are given the go ahead to open I will do a pre-screening at the time of your booking for any possible risks. Once you arrive for your appointment the pre-screening will happen again and I will also ask you to sign a waiver similiar to this one (click here) for each appointment. If you develop any symptoms and need to cancel your appointment there will be no charge for late cancellation

*To maintain safe distancing between clients I ask that you arrive no earlier than 5 minutes prior to your appointment. The door will be locked, please wait until I come to the door to greet you. Alternatively you can wait in your car and I can text you once ready for your session.

*When you arrive please thoroughly clean your hands and again after your session.

The Massage Table will have a warmer on it that has a washable cover between it and the bottom sheet. I will have some flannel or fleece throws available if you become cold unexpectedly during your session.

If you would like to wear a mask throughout your session we can work with that. If lying face down with a mask on is uncomfortable then most sessions can be done in a side-lying position. When you are face up I will ask that you wear a mask ***exceptions for those that have phobias, respiratory or breathing issues, your session will be adjusted accordingly to ensure that you are comfortable (please let me  know, when booking your appointment, if you experience any issues that may be irritated by wearing a mask) . You can provide your own mask or purchase one from me when you arrive.

Does your job require you to wear PPE? Please contact me so we can discuss added precautions to keep us both safe.

Payments: Preferred contactless payment method is etransfer. It is also possible to securely file your credit card information with your account on the Booking app as another method of contactless payment. No change will be given for cash payments. All receipts will be emailed.